Other Information

Pon Lee Green Propolis
Shipping, Return and Payments


We ship to:

North America: 10 - 20 business days (normally)
South America: 7 - 15 business days (normally)
Europe: 15 - 30 business days (normally)
Russia: 20 - 30 business days (normally)
Australia: 20 - 30 business days (normally)

All products displayed on this website are available and in stock. We send the products within 24 hours after payment confirmation (weekdays) along with the tracking code.

Attention: In the periods above do not include the time for customs clearance in your country because it can vary. Our shipping terms of customs information is complete in order to provide faster release thereof in his country.

The ecommendation delivery to the final destination (delivery address), is the minimum period of 7 days, the time for customs clearance. The arrival time of your order can vary, but rest assured, you are guaranteed to receive your product or refund through Paypal. If for some unusual reason, you can not make the delivery, we will make a refund of the amount paid + shipping after the package return or confirmation of loss of merchandise. All submissions use "Notice of Receipt" and "Insurance Merchandise"

All shipments are made via POST Brazilian service. On all orders are issued tracking codes. This code gives you the tracking product shipping until arrival in Brazil and the United States, ensuring you that your product has been shipped and you can track on this link: Brazilian Post Service and entering its "tracking code"


All products shipped are supervised prior to shipment, thus ensuring any issues such as validity periods exceeded, faults and violations. If you notice any problems, please contact us, we are happy to serve you and solve the problem in the best way possible.


We opted to use PayPal, the world leader in online payments, precisely because offer guarantees to those who are buying and selling this facility to anyone. PayPal offers to those who are buying the warranty you receive the product or your money back, that is, we not only bring a service to provide the highest level of satisfaction, you still have the warranty Paypal